Urgent Care Front Office Coordinator

NextCare; Fredericksburg (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Health savings account

Dental

Vision

401(k) Plan

Job summary

NextCare Urgent Care in Fredericksburg, VA is seeking a Medical Front Office Receptionist to be the first point of contact for patients and families.

You will manage patient check-in, verify insurance data, input information into the EMR system, handle scheduling, and support the front desk with daily operations in a fast-paced clinic environment.

The role emphasizes friendly, professional customer service and accurate data collection to ensure smooth patient flow and timely billing.

Qualifications

• Education: High school diploma or equivalent; Medical Administrative Assistant Certificate preferred.
• Experience in front office medical reception is desirable.
• Strong customer service and communication skills.

Responsibilities

• Greet patients and families and manage check-in/out processes.
• Collect personal and insurance data and input into EMR.
• Monitor patient flow and room assignment.
• Complete insurance forms for registration to ensure proper reimbursement.
• Schedule appointments and manage front desk communications.
• Ensure reception area is clean and reflects a positive image.

Skills

Customer service

Front desk

Phone etiquette

EMR data entry

Insurance forms

Education

High school diploma

Medical Administrative Assistant Certificate

Tools

EMR system

Scheduling software

Job description

NextCare Urgent Care in Fredericksburg, VA is seeking a Medical Front Office Receptionist to be the first point of contact for patients and families.

You will manage patient check-in, verify insurance data, input information into the EMR system, handle scheduling, and support the front desk with daily operations in a fast-paced clinic environment.

The role emphasizes friendly, professional customer service and accurate data collection to ensure smooth patient flow and timely billing.