Patient-Focused Medical Front Desk Specialist

ConvenientMD; Farmington (ME); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Short-term disability

Pet insurance

401k match

Tuition benefits

Job summary

ConvenientMD is seeking a Medical Receptionist to be the first face patients see in our clinics, greeting visitors, registering patients, and maintaining records. You will collect payments and ensure timely care for patients with or without reservations in a fast-paced environment.

The role offers opportunities to start a career in healthcare/customer service, with emphasis on organization, multitasking, and patient-centered service across multiple CMD locations.

Qualifications

• High School Diploma or GED required.
• Proactive and confident communicator (written and verbal).
• Detail-oriented with excellent organizational skills.
• Compassionate and patient-focused.
• Technically savvy with Microsoft Office or related software.
• Effective communicator and cross-collaborator across the organization.

Responsibilities

• Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance both in person and over the phone.
• Register patients efficiently, ensuring completion of all required forms with accurate information.
• Handle insurance and billing inquiries, providing clear and concise information to patients.
• Aid ill or distraught patients as necessary and with available resources.
• Collaborate with the healthcare team to ensure seamless patient flow and efficient clinic operations.

Skills

Customer service

Multitasking

Professional communication

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

ConvenientMD is seeking a Medical Receptionist to be the first face patients see in our clinics, greeting visitors, registering patients, and maintaining records. You will collect payments and ensure timely care for patients with or without reservations in a fast-paced environment.

The role offers opportunities to start a career in healthcare/customer service, with emphasis on organization, multitasking, and patient-centered service across multiple CMD locations.