Patient Access & Front Desk Specialist

Convenientmd; Cypress (CA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Health benefits

401k match

Tuition assistance

Employee discounts

Job summary

ConvenientMD seeks a Medical Receptionist to be the first face patients see. You will greet and register patients, collect payments, and coordinate with the clinical team to ensure timely care and smooth patient flow.

Join a growing medical company with opportunities in customer service and healthcare. This role emphasizes organization, multitasking, and compassionate patient support within a team environment.

Qualifications

• High School Diploma or GED required.
• Proactive and confident communicator (written and verbal).
• Detail-oriented with excellent organizational skills.
• Compassionate, authentic, and patient-focused.
• Technically savvy: proficient with Microsoft Office Suite or related software.
• Effective communicator and cross-collaborator across the organization.
• Excellent team player and collaborative.
• Driven and self-motivated with initiative.
• Strong analytical and problem-solving skills.
• Trustworthy with HIPAA compliance.

Responsibilities

• Greeting patients and visitors and registering patients efficiently.
• Handling insurance and billing inquiries with clear information.
• Managing patient reservations (online and walk-in) and registrations.
• Scheduling referrals for patient follow-up and coordinating with the healthcare team.
• Answering and directing phone calls in a professional manner.
• Maintaining a tidy reception area and handling administrative duties.
• Using electronic medical records and scheduling software.
• Navigating multiple software systems to follow protocols.

Skills

Proactive communicator

Detail-oriented

Compassionate

Technically savvy

Effective collaborator

Team player

Driven and self-motivated

Analytical thinker

Trustworthy

Education

High School Diploma or GED

Job description

ConvenientMD seeks a Medical Receptionist to be the first face patients see. You will greet and register patients, collect payments, and coordinate with the clinical team to ensure timely care and smooth patient flow.

Join a growing medical company with opportunities in customer service and healthcare. This role emphasizes organization, multitasking, and compassionate patient support within a team environment.