Compassionate Medical Front Desk Specialist

ConvenientMD; Bangor (ME); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Urgent care access for team

Health insurance

Dental insurance

Vision insurance

Short-term disability

Pet insurance (optional)

401(k) match

Tuition benefits

Employee discounts

Job summary

ConvenientMD is seeking a Medical Receptionist to be the first face patients see in our clinics. You will welcome patients, complete registrations, update records, collect payments, and help ensure timely visits while supporting the clinical team.

This role is ideal for someone starting a career in healthcare or customer service. If you enjoy working with people, staying organized, and multi-tasking in a fast-paced environment, apply today.

Qualifications

• High School Diploma or GED required.
• Proactive and confident communicator.
• Detail-oriented with strong organizational skills.
• Compassionate, patient-focused mindset.
• Technically proficient with Microsoft Office and related software.
• Ability to work across multiple software systems following HIPAA protocols.
• Experience with insurance billing/coding is a plus.

Responsibilities

• Greet patients and visitors; register and update patient records.
• Collect payments and handle co-pays and charges per clinic policies.
• Coordinate with the healthcare team to maintain patient flow and clinic operations.
• Answer phones, manage reception area, and perform administrative duties.
• Familiarize with CMD services and software used for reservations and EMR.

Skills

Communication

Attention to detail

Empathy

MS Office

Teamwork

Self-motivation

Analytical thinking

HIPAA compliance

Education

High school diploma or GED

Tools

EMR software

Microsoft Office

Job description

ConvenientMD is seeking a Medical Receptionist to be the first face patients see in our clinics. You will welcome patients, complete registrations, update records, collect payments, and help ensure timely visits while supporting the clinical team.

This role is ideal for someone starting a career in healthcare or customer service. If you enjoy working with people, staying organized, and multi-tasking in a fast-paced environment, apply today.