Patient Experience Coordinator (Medical Front Desk)

ConvenientMD; Sanford (ME); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) match

Tuition assistance

Employee discounts

Job summary

ConvenientMD is seeking a Medical Receptionist to greet patients, register records, collect copays, and support the clinical team for smooth patient flow. The role involves handling insurance inquiries, scheduling referrals, and maintaining EMR documentation.

The candidate should be organized, customer-focused, and proficient with Microsoft Office; HIPAA compliance and strong communication are essential as you support a growing healthcare team.

Qualifications

• High School Diploma or GED required.
• Proactive and confident communicator (written and verbal).
• Detail-oriented with strong organizational skills.

Responsibilities

• Greet patients and visitors, register patients, and manage information accurately.
• Handle insurance and billing inquiries and collect payments.
• Coordinate with clinical team to maintain smooth patient flow and schedules.
• Manage front desk duties including phone coverage and workspace organization.
• Familiarize with CMD services and software used for scheduling and EMR.

Skills

Communication

Organization

Customer service

HIPAA compliance

MS Office

Team player

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Electronic health records software

Job description

ConvenientMD is seeking a Medical Receptionist to greet patients, register records, collect copays, and support the clinical team for smooth patient flow. The role involves handling insurance inquiries, scheduling referrals, and maintaining EMR documentation.

The candidate should be organized, customer-focused, and proficient with Microsoft Office; HIPAA compliance and strong communication are essential as you support a growing healthcare team.