Patient Care Front Desk Specialist

Convenientmd-; Dover (NH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

401k match

Tuition assistance

Employee discounts

Job summary

ConvenientMD is hiring a Medical Receptionist to be the first point of contact for patients across our clinics. You will greet patients, complete registrations, manage records, collect payments, and coordinate with the clinical team to ensure smooth patient flow and timely visits.

The role emphasizes strong communication, organizational skills, and a compassionate, patient-focused approach. Training and growth opportunities are provided within a supportive team environment as part of our New

Qualifications

• High School Diploma or GED required.
• Proactive and confident communicator with professional directness.
• Detail-oriented with excellent organizational skills in a fast-paced setting.
• Compassionate, authentic, and patient-focused approach.
• Technically savvy and proficient with Microsoft Office Suite.
• Effective communicator and cross-collaborator across teams.
• Excellent team player with a collaborative mindset.
• Driven, self-motivated, and eager to improve processes.
• Strong analytical and problem-solving skills for regulatory guidance.
• Trustworthy with patient information in accordance with HIPAA.

Responsibilities

• Greet patients and visitors; manage registration and records.
• Handle insurance and billing inquiries with clear information.
• Collect payments and explain charges per clinic policies.
• Assist in scheduling referrals and coordinating appointments.
• Maintain a tidy reception area and perform admin duties.
• Navigate multiple software systems for scheduling and EMR entry.

Skills

Communication

Organization

Customer service

Team player

Tech-savvy

HIPAA compliance

Education

High School Diploma or GED

Tools

Microsoft Office

EMR software

Reservation scheduling software

Job description

ConvenientMD is hiring a Medical Receptionist to be the first point of contact for patients across our clinics. You will greet patients, complete registrations, manage records, collect payments, and coordinate with the clinical team to ensure smooth patient flow and timely visits.

The role emphasizes strong communication, organizational skills, and a compassionate, patient-focused approach. Training and growth opportunities are provided within a supportive team environment as part of our New