Urgent Care Front Desk Specialist

Health MD Urgent Care; Massachusetts; On-site; USD 25,000 - 33,000; Full time

Job summary

Health MD Urgent Care is seeking a professional Medical Receptionist to join our fast-paced team. You will greet patients, verify insurance, collect co-pays, and manage appointments with empathy and efficiency.

The role requires strong communication, attention to detail, and the ability to work in a high-volume environment while maintaining HIPAA-compliant confidentiality and a welcoming demeanor.

Qualifications

• Prior medical receptionist or healthcare front desk experience preferred.
• Knowledge of insurance verification and basic billing procedures.
• Strong communication and customer service skills.
• Ability to work in a high-volume environment.
• Proficiency with EMR systems and basic computer applications.
• Dependable, punctual, and team-oriented.

Responsibilities

• Greeting and checking in patients in a friendly and professional manner.
• Verifying insurance eligibility and collecting co-payments.
• Scheduling appointments and managing patient flow.
• Answering multi-line phone systems and responding to inquiries.
• Entering and updating patient information accurately in the EMR system.
• Scanning, faxing, and managing medical documents.
• Coordinating with clinical staff to ensure smooth daily operations.
• Maintaining confidentiality in accordance with HIPAA guidelines.

Skills

Receptionist experience

Insurance verification

Communication skills

High-volume environment

EMR proficiency

Dependable & punctual

Tools

EMR software

Job description

Health MD Urgent Care is seeking a professional Medical Receptionist to join our fast-paced team. You will greet patients, verify insurance, collect co-pays, and manage appointments with empathy and efficiency.

The role requires strong communication, attention to detail, and the ability to work in a high-volume environment while maintaining HIPAA-compliant confidentiality and a welcoming demeanor.