Patient Access Specialist - Urgent Care

Live Family Care PLLC; Dresher (Montgomery County); On-site; USD 32,000 - 42,000; Full time

Job summary

Live Urgent Care, a state-of-the-art medical facility, is seeking a friendly Medical Receptionist to be the welcoming face for patients. You will manage check-ins, verify insurance, collect co-pays, and support busy front desk operations.

Ideal candidates have proven medical office experience, strong communication skills, and familiarity with EMR systems such as Athena or Solv. This is a full-time, on-site role with comprehensive benefits.

Qualifications

• Proven experience in a medical office setting, either as a Medical Receptionist or in an administrative role.
• High School diploma required.
• Excellent verbal and written communication skills.

Responsibilities

• Be the welcoming face of Live Urgent Care, ensuring every patient feels greeted warmly and professionally.
• Efficiently manage patient check-ins, verify and update personal and insurance information.
• Handle co-pay collections and provide receipts with accuracy and friendliness.
• Answer phone calls promptly, providing clear and helpful information.
• Assist in verifying insurance coverage and obtaining necessary authorizations.
• Uphold strict confidentiality and adhere to HIPAA regulations when handling sensitive patient information.
• Keep our waiting room pristine and promptly report any damages.
• Maintain cleanliness throughout the urgent care, ensuring a safe environment for both patients and staff.
• Work closely with healthcare providers and other staff to ensure smooth patient flow and effective communication.
• Collaborate with the Billing Manager and Chief Development Officer on billing and registration issues.
• Provide essential office support, including phone answering, faxing, copying, inventory updates, and supply orders.
• Foster a supportive and collaborative team environment.

Skills

Communication skills

EMR systems

HIPAA compliance

Medical terminology

Customer service

Multitasking

Education

High School diploma

Tools

Athena EMR

Solv EMR

Job description

Live Urgent Care, a state-of-the-art medical facility, is seeking a friendly Medical Receptionist to be the welcoming face for patients. You will manage check-ins, verify insurance, collect co-pays, and support busy front desk operations.

Ideal candidates have proven medical office experience, strong communication skills, and familiarity with EMR systems such as Athena or Solv. This is a full-time, on-site role with comprehensive benefits.