Urgent Care Front Desk & Patient Services Specialist

Akron Children’s Hospital; Hudson (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

Akron Children’s Hospital is looking for a full-time Patient Service Representative to provide business and appointment-related services. This role involves greeting patients, managing appointments, and ensuring a positive experience.

Successful candidates will need a high school diploma, excellent interpersonal skills, and experience in an office environment. The position requires knowledge of medical terminology and proficiency in Microsoft Office software. Work is on-site at the Boston Heights Urgent Care location.

Qualifications

• Experience in a general office setting is preferred.
• Experience working in a healthcare environment is preferred.
• Experience in computerized scheduling systems preferred.

Responsibilities

• Develops and maintains positive relationship with patients and families.
• Schedules patient visits or diagnostic testing using hospital procedures.
• Manages third-party payors and collection of co-pays.
• Ensures HIPAA compliance is followed.

Skills

Excellent interpersonal skills

Strong organizational skills

Basic math skills

Knowledge of medical terminology

Education

High school diploma or equivalent

Tools

Microsoft Office (Outlook, Excel, Word)

Job description

Akron Children’s Hospital is looking for a full-time Patient Service Representative to provide business and appointment-related services. This role involves greeting patients, managing appointments, and ensuring a positive experience.

Successful candidates will need a high school diploma, excellent interpersonal skills, and experience in an office environment. The position requires knowledge of medical terminology and proficiency in Microsoft Office software. Work is on-site at the Boston Heights Urgent Care location.