Part-Time Patient Services Specialist

Akron Children’s Hospital; Akron, Northern (OH, KY); Hybrid; USD 18,000 - 24,000; Part time

Job summary

Akron Children’s Hospital is seeking a Part Time Patient Service Representative for the Montrose Urgent Care onsite role in Akron, OH. The position emphasizes greeting patients, managing check-in, collecting co-pays, and coordinating visits with care teams.

The role requires a high school diploma and prior office experience; healthcare setting familiarity and knowledge of scheduling systems are preferred for efficient patient flow and accurate data entry.

Qualifications

• Office experience in clerical or administrative tasks.
• Experience in healthcare-related office settings preferred.
• Familiarity with scheduling systems and patient flow is a plus.

Responsibilities

• Greet patients and families; provide prompt, caring responses.
• Handle visit preparation, co-pay collection and patient tracking.
• Schedule visits or diagnostic testing per hospital procedures.
• Manage third-party payors and collect co-pays as needed.
• Perform general clerical tasks: faxing, copying, filing, mailing.
• Maintain front desk inventory and notify staff of needs.
• Support smooth office operations and HIPAA compliance.
• Ensure waiting room and desk area are clean and organized.
• Cross-cover clerical duties as required.

Skills

Office experience

Healthcare environment

Scheduling systems

Medical terminology knowledge

Interpersonal communication

Organizational skills

Basic math"

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Akron Children’s Hospital is seeking a Part Time Patient Service Representative for the Montrose Urgent Care onsite role in Akron, OH. The position emphasizes greeting patients, managing check-in, collecting co-pays, and coordinating visits with care teams.

The role requires a high school diploma and prior office experience; healthcare setting familiarity and knowledge of scheduling systems are preferred for efficient patient flow and accurate data entry.