Urgent Care Front Desk & Patient Services Specialist

Akron Children's; Hudson (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Akron Children's in Hudson, Ohio is seeking a full-time Patient Service Representative for its Boston Heights Urgent Care. This role involves greeting patients, managing appointments, and ensuring a smooth operation of the front desk.

The ideal candidate possesses strong interpersonal and organizational skills, a high school diploma, and experience in administrative tasks, preferably in a healthcare setting. The position requires adherence to HIPAA compliance while maintaining a positive patient experience.

Qualifications

• Experience in clerical or administrative duties in an office setting preferred.
• Familiarity with healthcare environments is a plus.
• Knowledge of medical terminology preferred.

Responsibilities

• Develop and maintain positive relationships with patients.
• Schedule patient visits using hospital procedures.
• Ensure HIPAA compliance at all times.

Skills

Interpersonal skills

Organizational skills

Experience with Microsoft Office

Education

High school diploma or equivalent

Tools

Computerized scheduling system

Job description

Akron Children's in Hudson, Ohio is seeking a full-time Patient Service Representative for its Boston Heights Urgent Care. This role involves greeting patients, managing appointments, and ensuring a smooth operation of the front desk.

The ideal candidate possesses strong interpersonal and organizational skills, a high school diploma, and experience in administrative tasks, preferably in a healthcare setting. The position requires adherence to HIPAA compliance while maintaining a positive patient experience.