Front Desk & Scheduling Specialist - Part-Time Healthcare

Akron Children's Hospital; Akron (OH); On-site; USD 17,000 - 25,000; Part time

Job summary

Akron Children's Hospital is seeking a part-time Patient Service Representative for Montrose Urgent Care. The role focuses on visit preparation, patient arrival/departure support, payment collection and delivering a positive patient experience.

You will work 24 hours per week on site, with weekend/holiday rotation, supporting a fast-paced urgent care setting. Responsibilities include greeting families, scheduling visits, handling insurance co-pays, maintaining office tasks, HIPAA compliance and

Qualifications

• High school diploma or equivalent required.
• Experience in clerical or administrative duties preferred.
• Healthcare office experience and scheduling systems knowledge preferred.

Responsibilities

• Greet and assist patients and families with prompt, caring responses.
• Handle visit preparation, co-pay collection and patient tracking as assigned.
• Schedule visits or diagnostic testing using hospital procedures and resources.
• Manage third‑party payors and collect co-pays.
• Perform routine front desk duties: faxing, copying, filing, mailing, and answering calls.

Skills

Interpersonal skills

Customer service

Organizational skills

HIPAA knowledge

Education

High school diploma

Tools

Microsoft Office

Job description

Akron Children's Hospital is seeking a part-time Patient Service Representative for Montrose Urgent Care. The role focuses on visit preparation, patient arrival/departure support, payment collection and delivering a positive patient experience.

You will work 24 hours per week on site, with weekend/holiday rotation, supporting a fast-paced urgent care setting. Responsibilities include greeting families, scheduling visits, handling insurance co-pays, maintaining office tasks, HIPAA compliance and