Urgent Care Clinic Leader & Operations

American Family Care; Meridianville (AL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Leadership development

Autonomy in role

Job summary

American Family Care, Inc. is seeking an Urgent Care Clinic Manager to drive daily operations and lead a dynamic team.

You will oversee Medical Assistants, receptionists, X-ray techs, and partner with providers to deliver outstanding patient experiences. In this role you own scheduling, compliance, and P&L management, monitor KPIs and patient satisfaction, and shape a high-performance culture across the clinic.

Qualifications

• 3+ years of healthcare management experience, preferably urgent care.
• Strong leadership and staff development skills.
• Experience with EMR systems, especially Experity.
• Budgeting, compliance, and KPI monitoring knowledge.
• Excellent communication and decision-making abilities.

Responsibilities

• Lead and mentor non-provider staff with service and operational excellence.
• Oversee daily clinic operations and patient flow.
• Monitor KPIs like wait times, NPS, turnover, and budgets.
• Ensure HIPAA/OSHA compliance and internal protocols.
• Recruiting, onboarding, scheduling, payroll, and performance management.
• Liaise with regional leadership and report performance.
• Oversee clinic finances and P&L tracking.
• Support floor operations during peak hours.

Skills

Healthcare management

Leadership

EMR experience

Budget management

Staff coaching

Regulatory compliance

Hiring & onboarding

Experity EMR

Tools

Experity EMR

Job description

American Family Care, Inc. is seeking an Urgent Care Clinic Manager to drive daily operations and lead a dynamic team.

You will oversee Medical Assistants, receptionists, X-ray techs, and partner with providers to deliver outstanding patient experiences. In this role you own scheduling, compliance, and P&L management, monitor KPIs and patient satisfaction, and shape a high-performance culture across the clinic.