Upscale Front Desk Concierge with Benefits

FirstService Residential; Miami Beach (FL); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Full comprehensive benefits

Paid holidays and time off

401k with company match

Occasional travel for training

Job summary

FirstService Residential in Miami Beach is seeking a Front Desk Associate for a 2pm–10pm schedule. You will greet residents and guests, monitor access control, and respond to emergencies with calm, professional service.

This on-site role emphasizes security, logs, and guest management to ensure a safe building environment. The ideal candidate will have strong customer service, clear written and verbal communication, and the ability to multitask and work independently.

Qualifications

• Customer service skills and professional communication are required.
• Ability to monitor and respond to emergencies and security procedures.
• Familiarity with building access controls and guest management is preferred.
• Experience with daily logs and forms is desirable.
• Basic computer literacy for information systems is expected.

Responsibilities

• Greet and direct residents and guests to the appropriate areas.
• Monitor and control electronic security and access systems.
• Respond to emergencies in a timely and effective manner.
• Maintain daily logs, records, and forms with accuracy.
• Provide excellent customer service and maintain a safe building environment.
• Support on-site property manager with various duties as assigned.

Skills

Customer service

Communication

Time management

Emergency response

Access control

Log maintenance

Education

High school diploma

College courses in business/hospitality

Tools

Computer literacy

Job description

FirstService Residential in Miami Beach is seeking a Front Desk Associate for a 2pm–10pm schedule. You will greet residents and guests, monitor access control, and respond to emergencies with calm, professional service.

This on-site role emphasizes security, logs, and guest management to ensure a safe building environment. The ideal candidate will have strong customer service, clear written and verbal communication, and the ability to multitask and work independently.