Bilingual Front Desk Concierge & Security

FirstService Residential; Miami (FL); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical plans

Dental coverage

Vision coverage

401k with company match

Paid holidays

Job summary

FirstService Residential in Miami is seeking a Front Desk Associate to greet residents and visitors, manage access, and support daily operations. The role requires strong communication, multi-tasking, and the ability to respond to emergencies with composure.

The position offers full-time hours with competitive benefits and opportunities for career growth within a nationally recognized property management company located in Florida.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Computer literacy: information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greet and direct Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Customer service

Communication

Time management

Multilingual

Education

HS Diploma or equiv

Hospitality/business courses

Tools

Information systems

Job description

FirstService Residential in Miami is seeking a Front Desk Associate to greet residents and visitors, manage access, and support daily operations. The role requires strong communication, multi-tasking, and the ability to respond to emergencies with composure.

The position offers full-time hours with competitive benefits and opportunities for career growth within a nationally recognized property management company located in Florida.