Resident Concierge & Front Desk Security

FirstService Residential; Miami Beach (FL); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental plan

Vision plan

401k with company match

Paid holidays

Résumé du poste

FirstService Residential seeks a Front Desk Associate in Miami Beach, FL. You will greet residents and guests, monitor access control and emergency systems, and maintain logs while delivering exceptional service in a fast-paced environment.

Responsibilities include assisting with safety procedures, responding to emergencies, and supporting on-site property management. This is a full-time role with benefits and opportunities to grow in a residential services company.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Responsabilités

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greet and direct Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Connaissances

Customer service

Communication

Time management

Multilingual

Written communication

Formation

High school diploma

Outils

Information systems

Description du poste

FirstService Residential seeks a Front Desk Associate in Miami Beach, FL. You will greet residents and guests, monitor access control and emergency systems, and maintain logs while delivering exceptional service in a fast-paced environment.

Responsibilities include assisting with safety procedures, responding to emergencies, and supporting on-site property management. This is a full-time role with benefits and opportunities to grow in a residential services company.