Unlimited-Earning Auto Service Advisor | Growth & Benefits

Krause Toyota South Atlanta; Myrtle Beach (SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

HSA contributions

Dental and vision insurance

Paid vacation and holidays

Career growth opportunities

Employee discounts

Family-owned culture

Long-term career stability

Job summary

Krause Auto Group in Myrtle Beach, SC is seeking a Service Advisor to be the face of the service department, ensuring a seamless, high-quality experience for every customer. You will greet and assist clients, document issues, and coordinate with technicians to drive timely repairs.

Ideal candidates show a customer-first mindset, strong communication, and the ability to multi-task in a fast-paced environment.

Qualifications

• Must have a customer-first mindset delivering exceptional service.
• Excellent communication and relationship-building skills.
• Ability to multi-task in a fast-paced environment.
• Sales-driven with the ability to recommend services ethically.
• Organized, detail-oriented, and dependable.

Responsibilities

• Greet customers promptly and professionally, setting the tone for an exceptional service experience.
• Listen to customer concerns and accurately document vehicle issues.
• Serve as the primary contact from drop-off through delivery.
• Clearly communicate recommended services, timelines, and costs.
• Build trust and long-term relationships through transparency and follow-up.
• Coordinate with technicians to ensure efficient workflow and timely repairs.
• Maximize service drive opportunities while maintaining integrity and customer satisfaction.
• Keep customers informed throughout the repair process.
• Maintain high CSI scores.
• Assist with warranty claims and ensure compliance with manufacturer standards.

Skills

Customer-first mindset

Strong communication

Multi-tasking

Sales-driven

Organized

Professional appearance

Job description

Krause Auto Group in Myrtle Beach, SC is seeking a Service Advisor to be the face of the service department, ensuring a seamless, high-quality experience for every customer. You will greet and assist clients, document issues, and coordinate with technicians to drive timely repairs.

Ideal candidates show a customer-first mindset, strong communication, and the ability to multi-task in a fast-paced environment.