Customer-Centric Automotive Service Advisor - Growth & Rewards

Hyundai of Venice; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Free health insurance option

401(k) with company match

HSA contributions

Dental & vision insurance

Paid vacation and holidays

Career advancement opportunities

Employee discounts on vehicles, parts,

Family-owned culture

Long-term career stability

Team-oriented environment

Job summary

Krause Auto Group is hiring an Automotive Service Advisor to deliver exceptional customer experiences while coordinating service operations. This role supports customers through the repair journey and drives efficient workflow in a fast-paced dealership environment.

The ideal candidate will have strong communication skills, organization, and a customer-first mindset with a track record in service drive roles.

Qualifications

• Excellent communication and customer service skills
• Organized and detail oriented
• Ability to multitask in a fast paced environment
• Leadership ability and experience working with teams

Responsibilities

• Greet customers promptly and professionally in the service drive
• Serve as the main point of contact throughout the repair process
• Oversee service orders and help manage workflow within the service drive
• Communicate repair recommendations, timelines and updates clearly

Job description

Krause Auto Group is hiring an Automotive Service Advisor to deliver exceptional customer experiences while coordinating service operations. This role supports customers through the repair journey and drives efficient workflow in a fast-paced dealership environment.

The ideal candidate will have strong communication skills, organization, and a customer-first mindset with a track record in service drive roles.