Unit Secretary - Patient Care & Coordination

2810 Brigham and Women's Faulkner Hospital, Inc.; Boston (MA); On-site; USD 25,000 - 39,000; Full time

Job summary

Brigham and Women's Faulkner Hospital, Inc. in Boston seeks a Unit Secretary to support the Nursing Director and Unit Based Patient Care Team. You will perform a wide range of secretarial duties, answer phones, schedule tests, maintain medical records, and coordinate admissions, discharges, and transfers.

The role emphasizes patient-centered support, safety, and collaboration across clinical staff. Requires a High School Diploma; Associate's degree preferred; experience in medical setting and

Qualifications

• Excellent interpersonal skills with patients, visitors and staff.
• Knowledge of medical terminology preferred.
• Computer literacy and comfort with office software is required.

Responsibilities

• Answer unit phones and route calls to appropriate staff.
• Schedule patient tests and appointments; maintain medical records.
• Coordinate discharges, transfers and admissions with nursing and other departments.
• Provide back-up coverage for patient transport and assist with clerical duties.
• Maintain unit supplies and assist in daily unit operations.

Skills

Interpersonal skills

Team player

Customer service

Education

High School Diploma or Equivalent

Associate's Degree preferred

Tools

Microsoft Office

Job description

Brigham and Women's Faulkner Hospital, Inc. in Boston seeks a Unit Secretary to support the Nursing Director and Unit Based Patient Care Team. You will perform a wide range of secretarial duties, answer phones, schedule tests, maintain medical records, and coordinate admissions, discharges, and transfers.

The role emphasizes patient-centered support, safety, and collaboration across clinical staff. Requires a High School Diploma; Associate's degree preferred; experience in medical setting and