Unit Secretary: Patient Care & Unit Operations

Brigham and Women's Faulkner Hospital; Boston (MA); On-site; USD 25,000 - 37,000; Full time

Job summary

Brigham and Women's Faulkner Hospital, Inc. is seeking a Unit Secretary to support the Nursing Director and Unit Based Patient Care Team.

The role includes answering unit phones, coordinating schedules for patient tests, maintaining medical records, and aiding in discharges, transfers, and admissions to ensure smooth unit operations. The ideal candidate will assist with patient and family communication, maintain confidentiality, and work collaboratively with the health care team to uphold CARE

Qualifications

• High School diploma or equivalent required; Associate's degree preferred.
• Experience in medical/healthcare customer service is advantageous.
• Knowledge of medical terminology is preferred.
• Proficiency with Microsoft Office applications is expected.

Responsibilities

• Answer unit phones and relay messages to the appropriate staff.
• Schedule patient tests, appointments, and follow-ups.
• Maintain patient medical records with confidentiality and accuracy.
• Coordinate admissions, transfers, discharges, and bed management as needed.

Skills

Interpersonal skills

Microsoft Office

Medical terminology

Customer service experience

Education

High School Diploma or Equivalent

Associate's Degree preferred

Tools

Meditech

eBUY

Quadramed

Bed management system

Job description

Brigham and Women's Faulkner Hospital, Inc. is seeking a Unit Secretary to support the Nursing Director and Unit Based Patient Care Team.

The role includes answering unit phones, coordinating schedules for patient tests, maintaining medical records, and aiding in discharges, transfers, and admissions to ensure smooth unit operations. The ideal candidate will assist with patient and family communication, maintain confidentiality, and work collaboratively with the health care team to uphold CARE