Unit Secretary: Patient Care & Unit Coordination

Brigham and Women’s Faulkner Hospital; Boston (MA); On-site; USD 25,000 - 37,000; Part time

Job summary

Brigham and Women's Faulkner Hospital is seeking a Unit Secretary to support the Nursing Director and the Unit Based Patient Care Team in a busy hospital setting. You will perform a wide range of secretarial duties, coordinate unit procedures, maintain patient records, schedule tests, and assist with admissions, transfers, discharges, and daily operations.

The role requires excellent communication, organizational skills, and the ability to work as part of a patient-centered team.

Qualifications

• High School Diploma or equivalent required; Associate's Degree preferred.
• Experience in medical or customer service setting 1-2 years preferred.
• Excellent interpersonal skills to interact effectively with patients, visitors, and hospital personnel.
• Ability to work as a team member and handle stressful conditions.

Responsibilities

• Answer unit phones and route calls to the appropriate staff.
• Schedule patient tests and appointments; coordinate discharges, transfers and admissions.
• Maintain patient medical records per hospital policies; assist with admissions, transfers and discharges.
• Provide back-up coverage for patient transport and related tasks.

Skills

Interpersonal skills

Customer service

Education

High School Diploma or Equivalent

Associate's Degree

Job description

Brigham and Women's Faulkner Hospital is seeking a Unit Secretary to support the Nursing Director and the Unit Based Patient Care Team in a busy hospital setting. You will perform a wide range of secretarial duties, coordinate unit procedures, maintain patient records, schedule tests, and assist with admissions, transfers, discharges, and daily operations.

The role requires excellent communication, organizational skills, and the ability to work as part of a patient-centered team.