Unit Secretary & Care Coordination Specialist

Mass General Brigham Incorporated; Northern (KY); Hybrid; USD 25,000 - 37,000; Full time

Job summary

Mass General Brigham is seeking a Unit Secretary to support the Nursing Director and the Unit Based Patient Care Team. The role involves answering phones, coordinating tests and appointments, managing patient records, and facilitating admissions, transfers and discharges to ensure efficient unit operation.

Responsibilities include maintaining confidentiality, supporting care teams with documentation, and utilizing Meditech and other systems.

Qualifications

• Education: High School Diploma or Equivalent required; Associate's Degree preferred.
• Experience in medical/customer service settings is preferred.
• Knowledge of Medical Terminology is preferred.
• Computer knowledge of Microsoft Office strongly recommended.

Responsibilities

• Answer unit phones and coordinate patient tests/appointments.
• Maintain patient medical records and confidential information.
• Schedule admissions, discharges, and transfers; manage bed resources.
• Provide clerical support and assist in patient transport when needed.
• Communicate with health care team via VOCERA and coordinate with ancillary services.

Skills

Interpersonal skills

Team player

Customer service

Medical terminology

Microsoft Office

Communication

Adaptability

Education

High School Diploma or Equivalent

Associate's Degree preferred

Tools

Meditech

Bed management system

VOCERA

Job description

Mass General Brigham is seeking a Unit Secretary to support the Nursing Director and the Unit Based Patient Care Team. The role involves answering phones, coordinating tests and appointments, managing patient records, and facilitating admissions, transfers and discharges to ensure efficient unit operation.

Responsibilities include maintaining confidentiality, supporting care teams with documentation, and utilizing Meditech and other systems.