Clinical Unit Secretary & Coordinator

Brigham and Women’s Faulkner Hospital; Boston (MA); On-site; USD 52,772,000 - 78,483,000; Full time

Job summary

Brigham and Women's Faulkner Hospital is seeking a detail-oriented Unit Secretary to support the Nursing Director and Unit-Based Patient Care Team. You will manage unit phones, coordinate tests and appointments, and maintain medical records to ensure smooth operations and high-quality patient care.

Responsibilities include coordinating discharges/transfers/admissions, assisting with scheduling, and providing back-up coverage for patient transport.

Qualifications

• High School Diploma or Equivalent required.
• Associate's Degree preferred.
• Experience in medical or customer service setting 1-2 years preferred.

Responsibilities

• Answer unit phones and take accurate messages for staff.
• Schedule patient tests, appointments, and referrals as directed.
• Maintain patient medical records per hospital policy.
• Coordinate discharges, transfers, and admissions to ensure unit efficiency.
• Assist in maintaining a safe environment and addressing safety concerns.
• Provide patient and family education and respond to requests promptly.

Skills

Interpersonal skills

Medical terminology

Microsoft Office

Teamwork

Education

High school diploma

Associate degree preferred

Tools

Microsoft Office

Job description

Brigham and Women's Faulkner Hospital is seeking a detail-oriented Unit Secretary to support the Nursing Director and Unit-Based Patient Care Team. You will manage unit phones, coordinate tests and appointments, and maintain medical records to ensure smooth operations and high-quality patient care.

Responsibilities include coordinating discharges/transfers/admissions, assisting with scheduling, and providing back-up coverage for patient transport.