Unit Secretary: Care Coordination & Admin

Penn Medicine, University of Pennsylvania Health System; Philadelphia (Philadelphia County); On-site; USD 32,000 - 46,000; Full time

Job summary

Penn Medicine seeks aUnit Secretary to support clerical operations on the patient care unit. You will handle calls, messages, and patient information under nurse supervision, contributing to team‑centered care and smooth operations in a fast paced hospital setting.

Responsibilities include coordinating with the nursing staff, assisting during emergencies, and maintaining confidentiality and accurate documentation in the electronic health record.

Qualifications

• H.S. Diploma/GED (Required)
• Education or equivalency as stated in the ad (Equivalent Experience)

Responsibilities

• Answer incoming telephone calls, relay messages promptly, and respond to inquiries professionally.
• Coordinate communication with nursing staff, patients, and hospital personnel regarding needs, status and location.
• Assist clinical staff during emergencies by coordinating resources and facilitating urgent requests.
• Manage patient information, receptionist duties, and clerical operations on the unit.
• Maintain patient confidentiality and comply with HIPAA and PHI protections.
• Support unit operations: transport coordination, supplies stocking, and mail distribution.

Education

H.S. Diploma/GED (Required)

Job description

Penn Medicine seeks aUnit Secretary to support clerical operations on the patient care unit. You will handle calls, messages, and patient information under nurse supervision, contributing to team‑centered care and smooth operations in a fast paced hospital setting.

Responsibilities include coordinating with the nursing staff, assisting during emergencies, and maintaining confidentiality and accurate documentation in the electronic health record.