Unit Secretary: Patient Care & Coordination

Mass General Brigham; Boston (MA); Remote; USD 25,000 - 39,000; Full time

Job summary

Mass General Brigham seeks a unit secretary to support Brigham and Women’s Faulkner Hospital on Centre Street. You will handle phones, coordinate tests, manage records, and assist with admissions, discharges and transfers to ensure smooth patient flow.

The role requires a high school diploma or equivalent and strong English communication. Experience with Meditech and bed management systems is a plus; onsite duties include 36-hour shifts and day/evening coverage.

Qualifications

• High School Diploma or Equivalent required.
• Certified Nursing Assistant/Patient Care Technician credentials are valued.
• Ability to speak, read and write English proficiently.

Responsibilities

• Answer unit phones and route messages to appropriate staff.
• Schedule patient tests, appointments and referrals as directed.
• Maintain patient records in accordance with hospital policies.
• Coordinate discharges, transfers and admissions on the unit.
• Assist in maintaining a safe, clean and organized work environment.
• Provide clerical support and back-up coverage for patient transport.

Skills

Interpersonal skills

English language proficiency

Clerical/secretarial skills

Education

High School Diploma or Equivalent

Tools

Meditech

Bed management system

VOCERA communication device

Job description

Mass General Brigham seeks a unit secretary to support Brigham and Women’s Faulkner Hospital on Centre Street. You will handle phones, coordinate tests, manage records, and assist with admissions, discharges and transfers to ensure smooth patient flow.

The role requires a high school diploma or equivalent and strong English communication. Experience with Meditech and bed management systems is a plus; onsite duties include 36-hour shifts and day/evening coverage.