Hospital Unit Administrative Coordinator

Partner's Healthcare; Somerville (MA); On-site; USD 26,000 - 37,000; Full time

Job summary

Mass General Brigham is seeking an administrative support professional for an inpatient unit to coordinate patient flow, liaise with patients, visitors and clinicians, and manage confidential information. The role emphasizes accuracy, prioritization and responsive service.

Duties include clerical tasks, scheduling, EMR entries of admissions/discharges/transfers, coordinating with ancillary departments for equipment and transport, and potential payroll or scheduling assistance for unit staff.

Qualifications

• High School Diploma or equivalent required; advanced field preferred.
• 2–3 years of administrative support experience.
• Familiarity with medical terminology and electronic records is a plus.

Responsibilities

• Performs clerical and other duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries.

Skills

MS Office

Proofreading

Communication

Time management

Phone system

Medical terminology

Interpersonal skills

Office procedures

Education

High School Diploma or Equivalent

Job description

Mass General Brigham is seeking an administrative support professional for an inpatient unit to coordinate patient flow, liaise with patients, visitors and clinicians, and manage confidential information. The role emphasizes accuracy, prioritization and responsive service.

Duties include clerical tasks, scheduling, EMR entries of admissions/discharges/transfers, coordinating with ancillary departments for equipment and transport, and potential payroll or scheduling assistance for unit staff.