Unit Operations & Bed Management Specialist

Baystate Health; Springfield (MA); On-site; USD 25,000 - 33,000; Part time

Job summary

Baystate Health in Springfield, MA seeks an Operations/Monitor Tech, part-time, to support patient care and unit operations. You will coordinate with the charge nurse, maintain patient records, relay communications, and assist with bed management and admissions.

Responsibilities include using OA Gold and CIS, preparing discharge documents, organizing charts, greeting families, and supporting hospitalists during rounds.

Qualifications

• GED or HiSET required.
• CPR/BLS certification may be required by department.
• Must complete telemetry dysrhythmia course within 6 weeks of hire.
• OAS Gold Training and related system proficiency expected.

Responsibilities

• Bed management, admissions coordination with ADTs and related nursing communication.
• Maintain patient charts, discharge documents, and medical records; update logs.
• Greet visitors and relay messages to clinical staff; coordinate with departments.
• Use OA Gold, CIS, Premise, BMD and other systems for daily tasks.
• Support hospitalists during rounds; arrange coverage and post-discharge follow-ups.
• Monitor and organize unit logs, supplies, and patient transport as needed.

Skills

clerical experience

customer service

computer literacy

interpersonal skills

dysrhythmia course

OAS Gold Training

conflict resolution

delegation

team training

critical thinking

English reading/writing

Education

GED/HiSET

Tools

OA Gold

Job description

Baystate Health in Springfield, MA seeks an Operations/Monitor Tech, part-time, to support patient care and unit operations. You will coordinate with the charge nurse, maintain patient records, relay communications, and assist with bed management and admissions.

Responsibilities include using OA Gold and CIS, preparing discharge documents, organizing charts, greeting families, and supporting hospitalists during rounds.