Med/Surg Ops Associate & Monitor Tech (PT)

Baystate Health; Springfield (MA); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Competitive Pay & Benefits

Tuition & Training

Career Growth

Regional Opportunities

Retirement

Paid Time Off

Job summary

Baystate Health is seeking an Operations Associate/Monitor Technician (OA/MT) to join the Medical/Surgical team at Baystate Medical Center in Springfield, MA. This part-time role supports bed management, patient flow, and real-time communication across care teams.

Responsibilities include monitoring cardiac equipment, ensuring patient safety, managing records, and assisting hospitalists with rounds and daily tasks.

Qualifications

• GED or HiSET is required.
• Basic Life Support (BLS) certification.
• Telemetry/dysrhythmia training (when applicable).
• Experience in hospital/healthcare setting preferred.

Responsibilities

• Coordinate admissions, discharges, transfers, bed assignments, patient transport, and discharge readiness; monitor bed status and support patient throughput.
• Serve as central communication resource for nurses, physicians, case managers, ancillary departments, patients/families and hospital teams; provide shift handoffs and follow-up.
• Accurately use hospital systems and maintain patient records, logs, forms, staffing assignments, schedules, supplies, and unit documentation.
• Support Hospitalists and medical/surgical teams with rounds, consults, follow-up appointments, and daily tasks.
• Monitor cardiac equipment, report abnormal rhythms, maintain monitoring devices, provide one-to-one observation as required, and initiate emergency procedures.
• Maintain department competencies and follow policies and procedures.

Skills

Bed management

Patient flow

Communication

Documentation

Clinical support

CPR/BLS certification

Education

GED or HiSET

Job description

Baystate Health is seeking an Operations Associate/Monitor Technician (OA/MT) to join the Medical/Surgical team at Baystate Medical Center in Springfield, MA. This part-time role supports bed management, patient flow, and real-time communication across care teams.

Responsibilities include monitoring cardiac equipment, ensuring patient safety, managing records, and assisting hospitalists with rounds and daily tasks.