Observation Unit Monitor Tech & Operations Associate (FT/PT)

Baystate Health; Springfield (MA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

403(b) retirement match & company plan

Generous PTO 25 days first year

Education reimbursement

Wellbeing programs

Insurance (medical, dental, vision)

Job summary

Baystate Health is seeking an Operations Associate/Monitor Tech for the Observation Unit in Springfield, MA. The role includes bed management, coordinating admissions and discharges, and supporting hospitalist teams in daily rounds.

Requirements include GED or HiSET, BLS certification, and ability to pass a dysrhythmia course within 6 weeks. Competitive benefits accompany a schedule offering both full-time and part-time hours.

Qualifications

• Computer literacy for daily tasks using hospital applications.
• Strong interpersonal communication with patients and team members.
• English reading and writing proficiency required.

Responsibilities

• Bed management: track, prioritize and assign beds, coordinate admissions/discharges/transfers.
• Utilize OA Gold, BMD, CIS, Premise, PeopleSoft and other hospital systems.
• Serve as unit resource for hospitalist teams and support clinical rounds.
• Explain and obtain signatures on Medicare forms; maintain patient charts in order.

Skills

Computer literate

Interpersonal skills

English literacy

Education

GED or HiSET

Job description

Baystate Health is seeking an Operations Associate/Monitor Tech for the Observation Unit in Springfield, MA. The role includes bed management, coordinating admissions and discharges, and supporting hospitalist teams in daily rounds.

Requirements include GED or HiSET, BLS certification, and ability to pass a dysrhythmia course within 6 weeks. Competitive benefits accompany a schedule offering both full-time and part-time hours.