Unit Operations & Bed Management Specialist

100 Baystate Medical Center; United States; On-site; USD 23,000 - 36,000; Full time

Job summary

Baystate Health is seeking a Unit Clerk for Baystate Medical Center in Springfield. The role supports patient flow, bed management, and unit operations, acting as a receptionist and communications hub for the department and clinical staff.

Responsibilities include processing patient information, maintaining medical records, coordinating admissions/discharges, and assisting Hospitalists during rounds and follow-up scheduling.

Qualifications

• GED or HiSET required.
• Must pass dysrhythmia course within 6 weeks of hire.
• Must read and write in English.

Responsibilities

• Bed Management: tracks, prioritizes and assigns beds; coordinates admissions, discharges and transfers.
• Proficient in daily use of OA Gold, CIS, Premise, BMD, PCM Auditor, People Soft and other listed systems.
• Unit-based projects and staffing coordination; relay messages and coordinate care across departments.
• Greeter for new patients/families; schedule and communicate staffing for shifts; assist clinical team inquiry.
• Maintain patient charts, organize records for transfer/discharge and prepare charge tickets and logs.
• Assist Hospitalists during rounds, initiate phone calls, send faxes and schedule consults as directed.

Skills

Interpersonal skills

Computer literacy

Dysrhythmia training

Education

GED or HiSET

Job description

Baystate Health is seeking a Unit Clerk for Baystate Medical Center in Springfield. The role supports patient flow, bed management, and unit operations, acting as a receptionist and communications hub for the department and clinical staff.

Responsibilities include processing patient information, maintaining medical records, coordinating admissions/discharges, and assisting Hospitalists during rounds and follow-up scheduling.