Underwriting Associate – E&S Excess Casualty (Hybrid)

Zurich NA; Atlanta (GA); Hybrid; USD 33,000 - 54,000; Full time

Job summary

Zurich North America is hiring an Underwriting Account Service Associate to support and work closely with experienced Underwriters in risk review and analysis. This hybrid role allows in-person collaboration at select North American offices while offering flexibility for remote work.

You will assist with policy rating, pricing, and policy management, handling new business, renewals, and endorsements with accuracy and timely communication.

Qualifications

• Bachelor's degree and no prior experience in Administrative, Customer Service, Financial Services, Risk Management, or Insurance OR
• Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in Administrative, Customer Service, Financial Services, Risk Management, or Insurance OR
• High School Diploma or Equivalent and 2+ years of experience in Administrative, Customer Service, Financial Services, Risk Management, or Insurance AND
• Knowledge of data collection and analysis
• Microsoft Office experience

Responsibilities

• Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination.
• Follows instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies.
• Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products.
• Responds to written, verbal telephone inquiries appropriately and on time under close supervision by Underwriter and/or Manager.
• Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills.

Skills

Data collection & analysis

Microsoft Office

Verbal & written communication

Relationship building

Customer service

Multitasking

Travel flexibility

Education

Bachelor's degree

Insurance Apprenticeship

High School Diploma or Equivalent

Tools

Policy management systems

Job description

Zurich North America is hiring an Underwriting Account Service Associate to support and work closely with experienced Underwriters in risk review and analysis. This hybrid role allows in-person collaboration at select North American offices while offering flexibility for remote work.

You will assist with policy rating, pricing, and policy management, handling new business, renewals, and endorsements with accuracy and timely communication.