UCaaS Channel Growth Partner (Mid-Level)

Vitel Global Communications LLC; Plainfield (NJ); On-site; USD 70,000 - 90,000; Full time

Job summary

Vitel Global Communications LLC in South Plainfield, NJ, is looking for a UCaaS Channel Account Manager (Mid-Level) to drive revenue growth through managing client relationships and recruiting partners. The role focuses on cloud-based communication solutions, requiring strong communication skills, and at least 2–5 years of relevant experience.

The ideal candidate will have a Bachelor’s degree and a solid understanding of UCaaS, along with a proactive approach to sales and customer success.

Qualifications

• 2–5 years of experience in sales, account management, or customer-facing roles.
• Strong existing relationships with VARs/MSPs/MSSPs/System Integrators.
• Strong communication and interpersonal skills.
• Basic understanding of UCaaS/CCaaS or cloud technology.
• Ability to manage multiple priorities and work in a fast-paced environment.

Responsibilities

• Recruit and maintain relationships with assigned channel partners.
• Serve as the primary point of contact for partner inquiries and support.
• Train partners on UCaaS & AI-enabled products.
• Assist partners with sales strategies, demos, and proposals.
• Work with partners to identify, qualify, and progress sales opportunities.

Skills

Relationship building

Sales and negotiation fundamentals

Presentation and training skills

Problem-solving/Solution selling

Time management

Education

Bachelor’s degree in Business, Marketing, Communications, or related field

Tools

Hubspot

Job description

Vitel Global Communications LLC in South Plainfield, NJ, is looking for a UCaaS Channel Account Manager (Mid-Level) to drive revenue growth through managing client relationships and recruiting partners. The role focuses on cloud-based communication solutions, requiring strong communication skills, and at least 2–5 years of relevant experience.

The ideal candidate will have a Bachelor’s degree and a solid understanding of UCaaS, along with a proactive approach to sales and customer success.