UC Platform Engineer II

WesBanco Bank Inc.

Cincinnati (OH)

On-site

USD 85,000 - 120,000

Full time

8 days ago

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Job summary

WesBanco Bank Inc. seeks an experienced Unified Communications Specialist to design, install, support, and upgrade Cisco UC infrastructure. The role requires strong UC and networking knowledge to work with minimal supervision and assist other tiers in complex incidents.

Documentation and reporting for end users, peers, and executives are essential. Responsibilities include monitoring UC systems, assisting with platform optimization, ensuring security, and coordinating with providers and

Qualifications

Bachelor's degree or equivalent experience in CS or related field.
Hands-on experience supporting Cisco Networking or UC platforms.
Industry certifications preferred (e.g., CCNA, Network+).

Responsibilities

Serve as a primary contact for unified communications systems support and improvement.
Monitor and troubleshoot UC infrastructure to maintain uptime and performance.
Collaborate with network, security, and IT teams on incidents and changes.
Prepare documentation, diagrams, and procedures for end users and peers.
Assist with change management and on-call rotation as required.