TSA Program Assistant — Wakefield (Flexible Scheduling)

Transportation Security Careers; Wakefield (MA); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration in Wakefield, MA is seeking Program Assistants to support managers and staff with administrative coordination, data tracking, scheduling, and records management. Roles vary by assignment and may cover finance, HR, payroll, or other TSA operational areas, with a focus on accuracy and timely processing.

The position emphasizes handling multiple tasks, maintaining schedules, and communicating across teams to keep offices running smoothly.

Qualifications

• Specialized experience may be required as described in the official vacancy.
• Experience providing administrative or program support in a busy office and preparing reports.
• Familiar with payroll, timekeeping, scheduling, or other program support functions.

Responsibilities

• Provide administrative and program support to TSA managers and employees
• Help coordinate daily office activities, projects, and operational assignments
• Compile, organize, track, and analyze program information
• Maintain electronic records, spreadsheets, and reports
• Prepare correspondence, meeting materials, reports, and internal communications
• Schedule meetings, maintain calendars, and track deadlines or action items
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas
• Monitor program metrics and help identify incomplete or inconsistent information
• Research files, records, policies, and electronic systems
• Support the implementation of new office procedures and administrative systems
• Communicate with employees, managers, timekeepers, financial staff, and external contacts
• Review administrative work for accuracy, completeness, and compliance with established procedures

Skills

Organization and attention to detail

Written and verbal communication

Data entry, tracking, and basic分析

Microsoft Office or comparable

Records and document management

Calendar, meeting, and deadline coord.

Customer service and professional comm

Ability to manage several assignments

Discretion with sensitive information

Job description

Transportation Security Administration in Wakefield, MA is seeking Program Assistants to support managers and staff with administrative coordination, data tracking, scheduling, and records management. Roles vary by assignment and may cover finance, HR, payroll, or other TSA operational areas, with a focus on accuracy and timely processing.

The position emphasizes handling multiple tasks, maintaining schedules, and communicating across teams to keep offices running smoothly.