TSA Program Assistant — Admin & Operations (Springfield)

Transportation Security Careers; Springfield (MA); On-site; USD 30,000 - 50,000; Full time

Job summary

Transportation Security Administration, Department of Homeland Security in Springfield, MA seeks Program Assistants to provide administrative and program support, coordinating calendars, data tracking, and reporting. You will help manage daily office activities and liaise with managers, timekeepers, and staff to keep operations on schedule.

These roles require detail orientation, strong communication, and the ability to handle multiple assignments across finance, HR, scheduling, payroll, or

Qualifications

• Specialized administrative or program support experience in a busy office.
• Experience preparing reports, spreadsheets, or presentations.
• Tracking deadlines, assignments, records, or performance information.
• Experience with payroll, timekeeping, scheduling, or HR functions.
• Researching information in files, databases, and electronic systems.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Organization and attention to detail

Written and verbal communication

Data entry, tracking, and basic分析

Microsoft Office

Records and document management

Calendar, meeting, and deadline coord.

Customer service

Multitasking under pressure

Discretion with sensitive information

Tools

Excel

Word

PowerPoint

Job description

Transportation Security Administration, Department of Homeland Security in Springfield, MA seeks Program Assistants to provide administrative and program support, coordinating calendars, data tracking, and reporting. You will help manage daily office activities and liaise with managers, timekeepers, and staff to keep operations on schedule.

These roles require detail orientation, strong communication, and the ability to handle multiple assignments across finance, HR, scheduling, payroll, or