TSA Program Assistant: Admin & Operations (Flexible Schedule)

TSA Careers Center; Allentown (Lehigh County); On-site; USD 45,000 - 75,000; Full time

Job summary

The Transportation Security Administration (TSA) is seeking a Program Assistant to support administrative and program tasks in Allentown, PA. The role involves coordinating daily office activities, maintaining records, and assisting with scheduling, payroll, and HR-related tasks across various TSA operations.

You will work with managers and staff to ensure timely completion of projects, accurate data tracking, and effective communication across teams while upholding federal procedures and

Qualifications

• Specialized experience in providing administrative or program support in a busy office.
• Experience preparing reports, correspondence, spreadsheets, or presentations.
• Ability to track deadlines, assignments, and performance information.
• Experience researching information in files, databases, and electronic systems.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Organization

Attention to detail

Written communication

Verbal communication

Data entry

Tracking

Basic analysis

Microsoft Office

Records management

Calendar management

Meeting coordination

Deadline coordination

Customer service

Professional communication

Multitasking

Discretion

Handling sensitive information

Tools

Microsoft Office

Job description

The Transportation Security Administration (TSA) is seeking a Program Assistant to support administrative and program tasks in Allentown, PA. The role involves coordinating daily office activities, maintaining records, and assisting with scheduling, payroll, and HR-related tasks across various TSA operations.

You will work with managers and staff to ensure timely completion of projects, accurate data tracking, and effective communication across teams while upholding federal procedures and