Trusted Traveler Program Admin Clerk III – Boston

TeleSolv Group; Boston (MA); On-site; USD 27,000 - 39,000; Full time

Job summary

TeleSolv Consulting in Boston, MA is seeking a detail‑oriented General Clerk III to support the Federal Services team. The role involves identity verification, enrollment assistance, appointment scheduling, and daily reporting for Trusted Traveler Program applicants.

Local candidates only; must be willing to undergo a Tier 4 Public Trust background check and possess a high school diploma or GED. Office attire and reliable transportation are required.

Qualifications

• U.S. citizenship and ability to pass a Tier 4 Public Trust background check.
• Two years of general administrative experience with customer interface.
• Two years of experience using Microsoft Office products (Word, Excel, Outlook).
• Active Tier 4 Public Trust, or ability to obtain and maintain one.
• High school diploma or GED from an accredited institution.

Responsibilities

• Greet and check-in applicants and verify identity.
• Answer inquiries and ensure timely check-in to avoid delays.
• Maintain up-to-date information on program requirements and enrollment.
• Notify Government inspection staff of any adverse information.
• Check applicant data against government databases.
• Provide daily performance reports and compile data.

Skills

Customer service

Administrative support

Data entry

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TeleSolv Consulting in Boston, MA is seeking a detail‑oriented General Clerk III to support the Federal Services team. The role involves identity verification, enrollment assistance, appointment scheduling, and daily reporting for Trusted Traveler Program applicants.

Local candidates only; must be willing to undergo a Tier 4 Public Trust background check and possess a high school diploma or GED. Office attire and reliable transportation are required.