Federal Admin Clerk III — Trusted Traveler Support

TeleSolv Consulting, LLC; Sacramento (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

PTO

Sick leave

11 paid federal holidays

Medical

Dental

Vision

Life insurance

Disability insurance

Employee assistance program

401(k) plan matching

Job summary

TeleSolv Consulting, LLC in Sacramento, CA is seeking a detail-oriented General Clerk III to support federal services initiatives. The role requires U.S. citizenship, a Tier 4 Public Trust clearance, and strong administrative experience with MS Office.

Local candidates will assist Trusted Traveler Program activities, including identity verification, scheduling, and data reporting. Responsibilities include greeting applicants, verifying documents, maintaining program information, generating daily

Qualifications

• U.S. Citizen.
• Willing to go through an intense background check
• Active Tier 4 Public Trust, or the ability to obtain and maintain one.
• High school diploma or GED from an accredited institution recognized by the U.S. Department of Education.
• Two (2) years of general administrative experience with customer interface.
• Two (2) years of experience with Microsoft Office products (Word, PPT, Excel, Access, Outlook, Visio).
• Two (2) years of related undergraduate study may substitute for experience.

Responsibilities

• Greet and check-in applicants.
• Verify identity of applicant and confirm that applicant has required documents to complete transactions.
• Maintain up to date written information on program requirements, enrollment process, and other relevant material to assist the public and program members via phone or in person.
• Notify the Government inspection staff of any information which could adversely affect a person’s application for acceptance into the program.
• Check applicant-supplied information by accessing government databases. Provide performance reports.
• Compile data to provide daily performance reports reflecting all activities performed by CBP officers and Contractor staff.
• Schedule interview appointments in the Trusted Traveler Programs Internal.
• Assist the public with creating accounts and submitting online applications for initial enrollment, renewal, card replacement, vehicle enrollment and termination, updating mailing address and license plate information.
• Assist the public with membership card activation.

Education

High school diploma or GED

Two years of related undergraduate study may substitute for experience

Tools

MS Office

Job description

TeleSolv Consulting, LLC in Sacramento, CA is seeking a detail-oriented General Clerk III to support federal services initiatives. The role requires U.S. citizenship, a Tier 4 Public Trust clearance, and strong administrative experience with MS Office.

Local candidates will assist Trusted Traveler Program activities, including identity verification, scheduling, and data reporting. Responsibilities include greeting applicants, verifying documents, maintaining program information, generating daily