Treasury Management Associate

AppleOne; Oakland (CA); Hybrid; USD 39,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Basic life insurance

STD

LTD

Job summary

AppleOne Employment Services in Oakland, CA seeks a Treasury Management Associate to support Online Banking and Treasury Services for corporate, business, and personal clients. The role emphasizes access management, documentation, and regulatory compliance within a banking environment.

You will handle user access, documentation, and troubleshooting for ACH, Wires, Positive Pay, and RDC, while contributing to internal controls and risk management in a team-focused setting.

Qualifications

• Provide daily Treasury Management and Online Banking support for business, corporate, and personal banking clients.
• Manage user access, client profiles, approval forms, and authorization documentation for electronic banking services.
• Review client usage, transactional limits, risk indicators, and continued product justification.

Responsibilities

• Provide email, telephone, and in-person support to clients and employees for Online Banking and Treasury Services.
• Create, delete, and update Online Banking and Treasury Services access for corporate sub-users, personal users, and client profiles based on approved documentation.
• Support ACH, Wires, Positive Pay, Remote Deposit Capture, E-Banking, Online Banking, and related electronic banking services.
• Maintain and catalogue approval forms, authorization documents, system profiles, daily tracking forms, and support documentation.
• Perform periodic reviews of client usage, sub-user profiles, access forms, limits, and product justification to support compliance and internal controls.
• Provide technical support for ancillary software and hardware, including RDC scanners, QuickBooks functionality, mobile deposit applications, and other core system interfaces.

Skills

Treasury Management

Online Banking

ACH

Wires

Compliance

Customer Service

Education

Bachelor's degree or equivalent

Tools

Microsoft Windows

Microsoft Office

Job description

Job Summary

We are seeking a Treasury Management Associate for a direct hire opportunity with a mission-driven banking organization in Oakland, CA. This role is ideal for a banking professional with strong experience supporting Online Banking, ACH, Wires, Treasury Services, Positive Pay, and Remote Deposit Capture in a financial institution environment.

The Treasury Management Associate will provide professional, technical, and product support to corporate, small business, personal online banking clients, and internal bank teams. This position requires someone who can explain technical banking concepts clearly, manage access and documentation accurately, and support compliance with internal controls and banking regulations.

This is a strong opportunity to join a collaborative, community-focused banking environment with supportive leadership, a positive team culture, and a commitment to sustainable community prosperity. The role offers stability, meaningful client interaction, and the ability to contribute to high-quality treasury and electronic banking service delivery. This is a unionized position.

Key Responsibilities

• Provide email, telephone, and in-person support to clients and employees for Online Banking and Treasury Services.
• Create, delete, and update Online Banking and Treasury Services access for corporate sub-users, personal users, and client profiles based on approved documentation.
• Support ACH, Wires, Positive Pay, Remote Deposit Capture, E-Banking, Online Banking, and related electronic banking services.
• Maintain and catalogue approval forms, authorization documents, system profiles, daily tracking forms, and support documentation.
• Perform periodic reviews of client usage, sub-user profiles, access forms, limits, and product justification to support compliance and internal controls.
• Provide technical support for ancillary software and hardware, including RDC scanners, QuickBooks functionality, mobile deposit applications, and other core system interfaces.

Compensation and Benefits

• Direct hire position.
• Pay rate: $34.10 per hour.
• Annual compensation: $70,928.
• Location: Oakland, CA.
• Schedule: Hybrid, 2 days in office initially. After the New Year, the role will require 3 days in office.
• Benefits include medical, dental, vision, basic life, STD, and LTD.

Required Qualifications and Skills

• Provide daily Treasury Management and Online Banking support for business, corporate, and personal banking clients.
• Manage user access, client profiles, approval forms, and authorization documentation for electronic banking services.
• Support ACH, Wires, Positive Pay, Remote Deposit Capture, E-Banking, and Online Banking troubleshooting and service requests.
• Review client usage, transactional limits, risk indicators, and continued product justification.
• 5 to 7 years of banking experience required.
• 1 to 2 years of cash management or treasury management fulfillment experience required.
• Treasury experience must be from a banking environment, not a business-side treasury department.
• Comprehensive knowledge of Online Banking and Treasury Services required.
• Experience with ACH, Wires, E-Banking, and Online Banking required.
• Understanding of ACH, Wires, Positive Pay, Remote Deposit Capture, and electronic banking workflows required.
• Bachelor’s degree, four years of college, or equivalent experience required.
• Basic understanding of risk ratings, soft exposure, and safe transactional limits for online and electronic transactions.
• Strong computer skills, particularly in a Microsoft Windows environment and Microsoft Office products.
• Effective oral, written, and interpersonal communication skills with the ability to explain technical instructions clearly to clients and employees.
• Strong organizational, time management, clerical, filing, documentation, and reporting skills.
• Ability to work quickly and efficiently with general supervision.
• Positive and professional customer service skills required.
• Must be able to comply with all applicable state and federal regulations and internal policies, including BSA, Anti-Money Laundering, Fair Lending, Privacy, and Anti-Discrimination requirements.
• Must successfully complete assigned online compliance training within required deadlines.
• Must pass a criminal background check and OFAC check.

Preferred Qualifications

• Automated Clearing House experience is highly recommended.
• Basic knowledge of retail banking product philosophy, policies, procedures, documentation, and systems.
• Thorough knowledge of retail banking products and services.
• Proven customer service and interpersonal skills.
• Effective selling, cross-selling, and referral skills.
• Strong mathematical, problem-solving, and negotiation skills.
• Ability to exercise accuracy, alertness, good judgment, initiative, courtesy, tact, and patience with internal and external customers, vendors, and suppliers.
• Ability to analyze customer credit data and related financial information.
• Strong interpersonal and relationship-building skills.
• Previous experience in a financial sales representative-oriented role.
• Current driver’s license and vehicle with appropriate insurance coverage if required to drive while performing assigned duties.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.