Traveling Shift Lead — Cannabis Store Ops

Vireo; Carlsbad (NM); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental

Vision

STD

LTD

HSA

FSA

Dependent Care

Voluntary Life

EAP

401(k) Match

Job summary

Vireo Health of Rocky Mountain is seeking a Traveling Shift Lead to ensure seamless store operations, assist the Store Director and Assistant Manager, and deliver outstanding customer experiences in a fast-paced environment.

The role focuses on customer service, cash handling, and inventory support, with a non-supervisory position integrated into daily store activities. Must be 21+, with retail experience preferred.

Qualifications

• High school diploma or equivalent.
• Must be at least 21 years of age.
• Retail or customer service experience preferred.
• Knowledge of cannabis products is a plus.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Proficient in cash handling and basic math.
• Reliable, punctual, and strong work ethic.

Responsibilities

• Provide friendly customer service and assist shoppers.
• Offer product information and guidance to help customers find suitable products.
• Address inquiries and concerns to ensure satisfaction.
• Maintain a clean, organized store environment for an enjoyable experience.
• Collaborate with the team to implement improvements based on feedback.
• Assist with returns and exchanges for a hassle-free process.

Skills

Customer service

Cash handling

Interpersonal skills

Attention to detail

Punctuality

Education

High school diploma

Tools

Food Handler License

Job description

Vireo Health of Rocky Mountain is seeking a Traveling Shift Lead to ensure seamless store operations, assist the Store Director and Assistant Manager, and deliver outstanding customer experiences in a fast-paced environment.

The role focuses on customer service, cash handling, and inventory support, with a non-supervisory position integrated into daily store activities. Must be 21+, with retail experience preferred.