Cannabis Retail Shift Lead — Customer and Operations Champion

Vireo; Telluride (CO); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

STD

LTD

HSA

FSA

Dependent Care

Voluntary Life

EAP

401(k) Match

Job summary

Vireo Health of Rocky Mountain in Telluride, CO is hiring a Shift Lead to help keep our dispensary running smoothly. You’ll support the Store Director and Assistant Manager, ensure policy adherence, and deliver exceptional customer service in a fast-paced retail environment.

This non-supervisory role focuses on operations, cash handling, and customer experience. We offer full-time hours at Green Dragon, with a base wage of about $23.95 per hour plus tips, plus a comprehensive benefits package.

Qualifications

• High school diploma or equivalent.
• Must be at least 21 years of age.
• Previous retail or customer service experience preferred.
• Knowledge of cannabis and its products is a plus.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Proficient in cash handling and basic math calculations.
• Reliable, punctual, and with a strong work ethic.

Responsibilities

• Provide customers with a friendly and welcoming experience.
• Offer product information and guidance, helping customers find suitable product.
• Address customer inquiries and concerns to ensure satisfaction.
• Maintain a clean and organized store environment for an enjoyable shopping experience.
• Collaborate with the team to implement improvements based on customer feedback.
• Assist with returns and exchanges for a hassle-free process.

Skills

Customer service

Cash handling

Communication

Reliability

Cannabis knowledge

Education

High school diploma or equivalent

Job description

Vireo Health of Rocky Mountain in Telluride, CO is hiring a Shift Lead to help keep our dispensary running smoothly. You’ll support the Store Director and Assistant Manager, ensure policy adherence, and deliver exceptional customer service in a fast-paced retail environment.

This non-supervisory role focuses on operations, cash handling, and customer experience. We offer full-time hours at Green Dragon, with a base wage of about $23.95 per hour plus tips, plus a comprehensive benefits package.