Traveling Shift Lead — Customer Experience & Ops

Vireo-Health; Carlsbad (NM); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

STD

LTD

HSA

FSA

Dependent Care

Voluntary Life

EAP

401(k) Match

Job summary

Vireo Health of Rocky Mountain in Carlsbad, NM is seeking a Traveling Shift Lead to ensure smooth store operations and exceptional customer service across our banners.

In this non-supervisory role, you’ll support the Store Director and Assistant Manager with policy adherence, cash handling, and inventory practices while delivering a positive shopping experience. Applicants should have a high school diploma, be at least 21, and bring strong communication and reliability.

Qualifications

• High school diploma or equivalent.
• Must be at least 21 years of age.
• Previous experience in a retail or customer service role is preferred.
• Knowledge of cannabis and its products is a plus.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Proficient in cash handling and accurate basic math calculations.
• Reliable, punctual, and possesses a strong work ethic.

Responsibilities

• Ensure seamless store operations and excellent customer service.
• Assist Store Director and Assistant Manager with policy adherence.
• Maintain orderly store environment and smooth daily operations.
• Handle cash processes, registers, and transactions with accuracy.
• Contribute to inventory management and product availability.

Skills

Customer service

Cash handling

Basic math

Communication skills

Reliability

Education

High school diploma or equivalent

Job description

Vireo Health of Rocky Mountain in Carlsbad, NM is seeking a Traveling Shift Lead to ensure smooth store operations and exceptional customer service across our banners.

In this non-supervisory role, you’ll support the Store Director and Assistant Manager with policy adherence, cash handling, and inventory practices while delivering a positive shopping experience. Applicants should have a high school diploma, be at least 21, and bring strong communication and reliability.