Traveling Field Telecom Technician – Onsite Repairs

ViaPath; Pennsylvania; Presencial; USD 50.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental & Vision Insurance

401(k) with employer match

Paid time off

Descripción de la vacante

ViaPath is seeking a Telecommunications Site Technician to join the Field Services team in Leesport, PA. The role involves remedial repairs, preventive maintenance, and system reliability across an assigned Eastern PA territory, with opportunities for overnight travel.

Responsibilities include servicing ViaPath products at client sites, replacing telephony hardware, pulling cables, and troubleshooting devices.

Formación

• Must be able to troubleshoot problems by defining issues, collecting data, and forming conclusions.
• Proficient in Windows OS, MS Office, and related software.
• Experience with telephony and networking wiring (copper, CAT5/6, fiber).
• High school diploma or GED required, valid driver’s license, ability to travel.

Responsabilidades

• Serve as a positive ambassador for ViaPath while meeting with customers.
• Maintain and service ViaPath products at client sites; assist customers as needed.
• Plan and prioritize service calls; communicate updates to customers.
• Replace telephony hardware and network components; pull cables and mount devices.
• Troubleshoot tablet functionality and Wi‑Fi connectivity; assist Technical Support as needed.

Conocimientos

Troubleshooting

Windows OS

MS Office

Telephony & Networking

Educación

High school diploma or GED

Herramientas

Copper/CAT5/6 wiring

Fiber optic wiring

Telephony hardware

Networking hardware

Descripción del empleo

ViaPath is seeking a Telecommunications Site Technician to join the Field Services team in Leesport, PA. The role involves remedial repairs, preventive maintenance, and system reliability across an assigned Eastern PA territory, with opportunities for overnight travel.

Responsibilities include servicing ViaPath products at client sites, replacing telephony hardware, pulling cables, and troubleshooting devices.