Traveling Field Service Technician – Packaging Equipment

Harpak-ULMA Packaging; United States; Sur place; USD 42 000 - 65 000; Plein temps

Résumé du poste

Harpak-ULMA Packaging in the United States seeks a Field Service Technician Level 1 to support installation, maintenance, and repair of traysealing and MAP packaging systems at customer sites. You will work with mechanical, electrical, pneumatic and heating subsystems and travel up to 80%.

This role emphasizes hands-on diagnostics, routine preventive maintenance, and clear service reporting. You will coordinate with senior technicians and customers, document findings, and follow safety

Qualifications

• High school diploma or equivalent.
• Basic understanding of mechanical and electrical systems.
• Ability to use hand tools, measuring instruments, and basic diagnostic equipment safely.
• Read and follow technical instructions, equipment manuals, and basic drawings.
• Strong communication skills and a professional, customer-focused approach.
• Valid driver’s license and acceptable driving record.
• Willingness and ability to meet travel requirements.

Responsabilités

• Perform routine preventive maintenance and equipment inspections according to manufacturer procedures and assigned service scope.
• Troubleshoot basic mechanical, electrical, pneumatic, and vacuum issues with guidance from senior technicians or technical support.
• Assist with installation, startup, commissioning, and functional testing of traysealing equipment and associated systems.
• Inspect and adjust components such as conveyors, tray handling mechanisms, film feed assemblies, sealing tooling, gaskets, and cutting systems within established procedures.
• Support tray and film changeovers, recipe setup, and operating adjustments under appropriate supervision.
• Assist in investigating sealing defects, film tracking problems, tray handling issues, and MAP performance concerns.
• Verify equipment operation following service and communicate findings, completed work, and outstanding issues to the customer and service team.
• Provide basic operator and maintenance instruction within the technician’s training and experience.
• Complete accurate, timely service reports documenting symptoms, diagnostic steps, work performed, parts used, labor hours, and follow-up recommendations.
• Escalate complex faults, recurring failures, safety concerns, and work outside the assigned scope to the service manager or technical support team.
• Follow company and customer safety procedures, including lockout/tagout, required personal protective equipment, and site hygiene practices.
• Maintain company tools, service equipment, and assigned spare parts in good condition.

Connaissances

Mechanical basics

Electrical basics

Hand tools

Reading technical manuals

Customer communication

Driver's license

Willingness to travel

Formation

High school diploma or equivalent

Description du poste

Harpak-ULMA Packaging in the United States seeks a Field Service Technician Level 1 to support installation, maintenance, and repair of traysealing and MAP packaging systems at customer sites. You will work with mechanical, electrical, pneumatic and heating subsystems and travel up to 80%.

This role emphasizes hands-on diagnostics, routine preventive maintenance, and clear service reporting. You will coordinate with senior technicians and customers, document findings, and follow safety