Field Service Technician – Travel‑Heavy Packaging Automation

Federal MFG LLC.; Pennsylvania; Híbrido; USD 51.000 - 69.000; Jornada completa

Descripción de la vacante

Matrix Packaging Machinery seeks a Field Service Technician to install, maintain, and repair automated packaging equipment in the United States. You will troubleshoot mechanical and electrical issues, travel extensively, and train customer personnel on equipment operation.

Qualified candidates have a year of machinery repair experience, strong customer service, and familiarity with PLC/PC systems. A Technical Associate degree or equivalent is preferred, with up to 75% travel and a dynamic,

Formación

• Minimum of 1 year experience in machinery repair.
• Ability to travel extensively within the US (75%+) and occasionally internationally.
• Strong troubleshooting and customer service skills.

Responsabilidades

• Install, integrate, repair and troubleshoot flexible machinery of a complex design requiring a high level of technical skill/knowledge and independent problem-solving skills.
• Ensure all established inspection, testing, quality and operating specifications are met.
• Directs and/or oversees customer’s personnel during plant machinery installations and integrations or servicing (repair and/or troubleshooting).
• May provide on-site customizing of machine programs by revising programs to meet the customer needs.
• Occasionally maintain a 24-hour on-call status and provide customer technical telephone support.
• Will provide factory floor support when not providing customer field service support/travel.
• Provide customer training regarding the operation & service of our machinery.
• Assist customers with aftermarket parts needs will in the field.

Conocimientos

Mechanical principles

Electrical principles

PLC programming

Customer service

Willingness to travel

MS Windows & Office

Educación

Technical Associate degree

Herramientas

PLC/PC systems

MS Office

Field service software

Descripción del empleo

Matrix Packaging Machinery seeks a Field Service Technician to install, maintain, and repair automated packaging equipment in the United States. You will troubleshoot mechanical and electrical issues, travel extensively, and train customer personnel on equipment operation.

Qualified candidates have a year of machinery repair experience, strong customer service, and familiarity with PLC/PC systems. A Technical Associate degree or equivalent is preferred, with up to 75% travel and a dynamic,