Traveling Field Service Technician – Mechanical & Electrical

Federal MFG LLC.; New York (NY); On-site; USD 51,000 - 69,000; Full time

Job summary

Matrix Packaging Machinery, a ProMach subsidiary, seeks a skilled Field Service Technician to install, maintain, and repair automated packaging equipment at customer sites across the US. You will diagnose mechanical and electrical issues and provide on-site training and support to customers.

The role requires strong troubleshooting and customer service skills, PLC/PC familiarity, and willingness to travel up to 75% (domestic and occasional international).

Qualifications

• Installation, integration, repair and troubleshoot automated packaging equipment.
• Strong troubleshooting and customer service skills.

Responsibilities

• Install, maintain and repair automated packaging machinery.
• Troubleshoot mechanical and electrical challenges for customers.
• Provide on-site machinery training and support.

Skills

Mechanical

Electrical

Troubleshooting

Customer service

Tools

PLC programming

Windows software

Job description

Matrix Packaging Machinery, a ProMach subsidiary, seeks a skilled Field Service Technician to install, maintain, and repair automated packaging equipment at customer sites across the US. You will diagnose mechanical and electrical issues and provide on-site training and support to customers.

The role requires strong troubleshooting and customer service skills, PLC/PC familiarity, and willingness to travel up to 75% (domestic and occasional international).