Field Service Technician: Mechanical & Electrical (Travel)

Federal MFG LLC.; Annapolis (MD); Sur place; USD 51 000 - 69 000; Plein temps

Résumé du poste

Matrix Packaging Machinery is seeking a talented Field Service Technician to install, maintain, and repair automated packaging equipment. You will troubleshoot mechanical and electrical challenges for customers with strong troubleshooting and customer service skills.

Travel extensively within the US and internationally, with on-site training and occasional program customization. PLC/PC systems knowledge and proficiency in Windows/MS Office are helpful assets in this role.

Qualifications

• Knowledge of mechanical and electrical principles.
• Willingness to travel extensively (75%+).
• Experience with PLC programming preferred.
• Strong problem-solving and customer service skills.

Responsabilités

• Install, maintain, and repair automated packaging equipment.
• Troubleshoot mechanical and electrical challenges for customers.
• Direct and/or oversee customer personnel during installations and integrations.
• Provide on-site training regarding operation and service of machinery.
• Travel extensively within the US, and internationally when needed.
• Offer phone support and facilitate parts needs in the field.
• Familiarity with PLC/PC systems and Windows/MS software helpful.

Connaissances

Mechanical principles

Electrical principles

Troubleshooting

Customer service

Communication skills

PLC programming

Willingness to travel

Windows & MS Office

Outils

Windows OS

MS Office

Description du poste

Matrix Packaging Machinery is seeking a talented Field Service Technician to install, maintain, and repair automated packaging equipment. You will troubleshoot mechanical and electrical challenges for customers with strong troubleshooting and customer service skills.

Travel extensively within the US and internationally, with on-site training and occasional program customization. PLC/PC systems knowledge and proficiency in Windows/MS Office are helpful assets in this role.