Field Service Tech: Mechanical/Electrical (Travel Heavy)

Federal MFG LLC.

Maryland City (MD)

Presencial

USD 51.000 - 69.000

Jornada completa

Hace 6 días

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Descripción de la vacante

Matrix Packaging Machinery is seeking a skilled Field Service Technician to support installation, calibration, troubleshooting, and service of our packaging machinery across the US. You’ll travel extensively, providing on-site training, customer support, and program customization to meet client needs.

Strong mechanical/electrical knowledge and PLC familiarity are preferred, with a focus on delivering excellent service.

Formación

Knowledge of mechanical and electrical principles.
Willingness to travel extensively within the US and internationally.
Good communication and interpersonal skills.
Experience with flexible packaging machinery preferred.
PLC programming experience preferred.

Responsabilidades

Ensure all inspection, testing, quality and operating specifications are met.
Directs and/or oversees customer personnel during plant machinery installations and servicing.
May customize machine programs on-site to meet customer needs.
Maintain on-call status and provide technical telephone support.
Provide factory floor support when not in field service.
Train customers on operation and service of machinery.
Assist customers with aftermarket parts in the field.
Travel extensively within the US and occasionally internationally; mechanical/electrical knowledge required.
Strong customer service focus and communication skills.
Familiarity with PLC/PC systems is helpful.
Proficiency in Windows & MS Office.
Train customer personnel on equipment; strong service orientation.
Experience with flexible packaging machinery preferred.
PLC programming experience preferred.
Willingness to travel a minimum of 75%.