Traveling Field Network Technician: Inmate Phone Systems

TKC Holdings, Inc.; Northern (KY); Hybrid; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan with Company匹

Paid Time Off (PTO)

Tuition Reimbursement

Paid Training

Career Advancement Opportunities

Life Insurance & AD&D Coverage

Voluntary Benefits: STD, LTD, Critical

Job summary

TKC Holdings, Inc. (including Trinity Services Group, Keefe Group, Courtesy Products) hires Field Techs to travel to correctional facilities, repair or replace network devices, and install equipment for inmate phone systems under multi-year state and county contracts.

Travel is extensive to and from sites; candidates should have strong network knowledge, T-1/analog repair skills, and excellent written and verbal communication, with a professional customer-focused attitude.

Qualifications

• Associate's degree or equivalent from two-year college or technical school, or six months to one year related experience and/or training.
• Must have T-1 and analog circuit repair knowledge.
• Excellent written and verbal skills.
• Must be able to develop good working relationships with facility personnel.
• Travel throughout assigned territory as needed.

Responsibilities

• Perform walk-through of facilities to repair or replace components on network devices for inmate phone systems.
• Install at new sites and assemble network equipment for inmate phone systems and related components.
• Provide ongoing field support for state and county contracts.
• Perform other duties as required by the business.

Skills

T-1 repair

Analog circuit repair

Network diagnostics

Written communication

Verbal communication

Team oriented

Customer-facing

Education

Associate's degree or equivalent

Job description

TKC Holdings, Inc. (including Trinity Services Group, Keefe Group, Courtesy Products) hires Field Techs to travel to correctional facilities, repair or replace network devices, and install equipment for inmate phone systems under multi-year state and county contracts.

Travel is extensive to and from sites; candidates should have strong network knowledge, T-1/analog repair skills, and excellent written and verbal communication, with a professional customer-focused attitude.