Traveling Community Health Navigator

Molina Healthcare, Inc.; Las Cruces (NM); In loco; USD 32.000 - 46.000; Tempo pieno

Descrizione del lavoro

Molina Healthcare, Inc. in LAS CRUCES, NM is seeking a Community Health Worker to support local members by navigating health care needs, connecting to resources, and promoting effective use of benefits.

This role emphasizes field outreach, home/community visits, and collaboration with care teams to improve health outcomes. The ideal candidate has at least one year of health care experience, strong communication skills, and willingness to travel locally; CHW certification may be required in some

Competenze

• At least 1 year of health care experience, preferably with underserved or special needs populations.
• CHW certification may be required for certain states depending on contractual requirements.
• Valid driver’s license, reliable transportation, and adequate auto insurance for job-related travel.
• Ability to multitask applications while speaking with members.
• Excellent customer service skills.
• Strong organizational and time-management abilities.
• Willingness to learn other lines of business, programs and software systems.
• Excellent verbal and written communication skills.

Mansioni

• Engages with members as an advocate and resource to support management of health care needs.
• Collaborates with the health care services team by providing non-clinical paraprofessional duties in the field (home visits, nursing homes, shelters, provider offices).
• Empowers members by helping them navigate and maximize health plan benefits (scheduling, transportation, prescriptions, follow-up).
• Assists members in accessing social services such as housing, food, employment resources.
• Provides outreach to locate and support disconnected members with special needs.
• Conducts research to locate members by using databases, contacting providers or caregivers, or visiting last known locations.
• Participates in outreach activities that may be telephonic or face-to-face.
• Guides members to maintain Medicaid eligibility and access financial resources.
• 50-80% local travel may be required.

Conoscenze

Healthcare experience

Customer service

Time management

Communication skills

Multitasking

Driving/transportation

Strumenti

Microsoft Office

Descrizione del lavoro

Molina Healthcare, Inc. in LAS CRUCES, NM is seeking a Community Health Worker to support local members by navigating health care needs, connecting to resources, and promoting effective use of benefits.

This role emphasizes field outreach, home/community visits, and collaboration with care teams to improve health outcomes. The ideal candidate has at least one year of health care experience, strong communication skills, and willingness to travel locally; CHW certification may be required in some